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Winter travel during the pandemic

If you’re flying through Pearson this winter, there are a few things you need to know. 

While the number of flights arriving and departing Pearson has decreased dramatically, winter weather can still have an impact on airport operations. In extreme winter conditions, flights may be delayed, deplaning could take longer than usual and baggage delivery may be affected. It’s important to remember that air travel during the winter is not like other times of the year as ice, snow and extremely low temperatures can affect airport operations. As such, it’s always a good idea to check the status of your flight with your airline or on our website before coming to the airport.

As part of our Healthy Airport commitment, we’ve implemented several measures to keep you safe and protected during your travels. Start by taking advantage of our contactless parking options, including Preferred Park, which you can book in advance to receive a reserved a spot, saving you from circling the garage. Whenever possible, check-in online before coming to the airport to minimize interactions with airline staff. 

Once you arrive at Pearson, you’ll be required to wear a mask when inside the terminals at all times, with some exceptions, including when eating or drinking. 

You’ll find hand sanitizer stations strategically placed throughout the airport and increased cleaning has been implemented in all areas. Baggage carts and wheelchairs are being disinfected at the curbside in between use and high-touch areas—such as escalator railings—are continuously cleaned. 

While going through security, expect to have your temperature taken by a CATSA agent as part of Transport Canada’s COVID-19 protocols. 

Once past security, you’ll find our shops and restaurants have implemented precautions including physical distancing rules and plexiglass barriers at point of sale locations to keep you safe. You can also take advantage of new features such as contactless mobile ordering from OTG, which allows you to order food and drinks from your phone and have it delivered directly to your location. 

And when boarding your flight, remember that masks are required to be worn at all times on flights to and from Canada.

For more information on the Healthy Airport innovations we’ve implemented at Pearson, visit www.torontopearson.com/healthyairport

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