- As of February 21, 2021, at 11:59 p.m. ET, air travellers, unless exempted, will be required to take a COVID-19 molecular test on arrival in Canada, while at the airport, later during their mandatory quarantine period in either a designated quarantine facility or at a suitable place of quarantine. Before leaving the airport, travellers will be provided with a COVID-19 test kit or instructions for taking their test later during their mandatory 14-day quarantine period. Learn more on our testing information webpage and on the federal government’s webpage for authorized hotels.
- The Government of Canada has announced new travel restrictions, including a suspension of flights to Mexico and the Caribbean from January 31, 2021 to April 30, 2021. New testing and quarantine requirements are also being put in place.
- Dr. Edward Wasser joins Toronto Pearson as Chief Medical Officer. The guidance and advice of the Chief Medical Officer is critical to ensuring we are providing science-based solutions for the health and safety of our employees and passengers. Learn more about Dr. Edward Wasser.
- To help reduce the spread of COVID-19, all passengers and airport employees must wear masks/face coverings at all times. Face coverings may not have an exhaust valve or vent. This includes the pre- and post-security screening areas of the terminals, parking facilities, people mover train, sidewalks/curbs outside the terminals and other outdoor public areas.
- It is mandatory to wear a mask while at Toronto Pearson, but a number of exceptions to this rule are in effect. If you have a medical condition that prevents you from wearing a mask, you are exempt from the rule provided you have a note from a medical doctor that certifies that you are unable to wear a mask for medical reasons. As such, if asked by GTAA Public Safety Officer, Peel Regional Police or a CATSA screening officer, we suggest letting them know that you have a medical condition. Please note, however, that Transport Canada has specific requirements for the use of masks in order to pass through security screening and to board a plane. Transport Canada no longer allows vented masks with exhaust valves, bandanas and neck gaiters, military-type masks such as gas masks or face coverings that completely cover the face. For more on Transport Canada’s mask requirements, visit canada.ca.
- Terminal access is restricted to passengers who are travelling on the same day and airport employees on duty. Meeters and greeters or those dropping friends and loved ones off at the airport are not permitted to enter the terminals.
- Passengers can enter the terminals at these doors:
- Terminal 1:
- T1 Departure level: Post 9 and Post 33
- Arrival level: Door A, C, D
- Ground level: Door Q and S
- Terminal 3:
- Departure level: Post 13 and Post 33
- Arrival level: Post 13 and Post 33
- When arriving at Pearson, please exit the terminal buildings immediately upon completing the arrivals process.
- As always, follow in-terminal signage and maintain a safe physical distance of 2 metres from others whenever possible.
There are exceptions to these policies. You will not be required to wear a face covering if:
- You are under the age of two
- You are unable to remove a face covering without assistance
- You have trouble breathing
- You are dining at food and beverage locations
If you are not travelling, you may still enter the public areas of the terminal buildings if:
- You are a friend or family member of someone who requires mobility assistance
- You are accompanying a minor who is travelling alone
- Please note that connecting passengers on layover for more than a day are exempt from the same-day travel policy
- If you’re waiting to pick up a friend or family member, we recommend our short-term parking options or our free, convenient cell phone lots, located just minutes away from the terminals.
Cleaning and sanitization
- Enhanced cleaning throughout the terminals takes place every two hours, with a focus on high-touch areas, including escalators, moving walkways, handrails, stairways, baggage carts, kiosks and bathrooms.
- Cleaning staff take a four-level approach to disinfection using Tersano, Oxivir, Ultra-Lyte and Microbial/Probiotic, as recommended by our contracted industrial hygienist
- Six autonomous floor cleaners are in use throughout the airport.