Starting August 9, fully vaccinated U.S. citizens and permanent residents living in and coming directly from the U.S will be allowed to enter Canada. As of September 7, fully vaccinated travellers from any country will be allowed.
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Due to new travel requirements, departing and arriving passengers should expect delays through airport processing.
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In-terminal shuttle service

In-terminal shuttle service is available after security for departing, arriving, and connecting passengers requiring assistance to and from their gates.

Find shuttle service pick up points by locating the purple "Wait here for mobility assistance" signs in both terminals, located immediately after security for Departures and after you exit the jet bridge on Arrivals. 

Wait here for mobility assistance sign

Missed the signage?

Passengers are welcome to flag a shuttle driver in transit and request a ride. Requests to stop the shuttle can also be made directly to the shuttle driver so you can disembark anywhere along their route.

Our in-terminal shuttle service is available post security across both terminals with service to most gates where physical space allows.

For more information on our in-terminal shuttle routes, please contact us at (416) 247-7678.

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